trustpilot.com

Website review trustpilot.com

 Generated on August 21 2025 15:24 PM

The score is 55/100

Good Model438489

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Trustpilot Reviews: Experience the power of customer reviews

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Description

We're all about consumer reviews. Get the real inside story from shoppers like you. Read, write and share reviews on Trustpilot today.

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Headings

H1 H2 H3 H4 H5 H6
1 10 165 0 0 0
  • [H1] Discover, read, and write reviews
  • [H2] Find a company you can trust
  • [H2] What are you looking for?
  • [H2] Looking to grow your business?
  • [H2] Best in Bank
  • [H2] Help millions make the right choice
  • [H2] Help millions make the right choice
  • [H2] Best in Travel Insurance Company
  • [H2] We’re Trustpilot
  • [H2] We’re Trustpilot
  • [H2] Recent reviews
  • [H3] DuGood Credit Union
  • [H3] MAJORITY - Mobile Banking
  • [H3] BankFive
  • [H3] Credit Union of New Jersey
  • [H3] AARDY
  • [H3] TripInsure101
  • [H3] MexiPass International Insurance Services
  • [H3] Travel Defenders
  • [H3] Our new Trust Report has landed!
  • [H3] Brandon Cantrell
  • [H3] Absolutely Useless — Avoid Choice Home Warranty at All Costs If you're considering Choice Home Warranty to protect your home systems, RUN the other way. I’ve never experienced a company so proficient in offering false hope, empty promises, and absolutely no solutions when it matters most. My HVAC unit failed during the peak of summer — in unbearable heat — and I filed a claim immediately. What followed was a circus of incompetence, excuses, and stalling. Choice Home Warranty sent a contractor who clearly wasn’t qualified, took days to respond, and ultimately provided zero meaningful help. Worse than the delays was the company’s astonishingly dismissive attitude. Every time I called, I was met with vague apologies, "understanding of my frustration," and meaningless reassurances that my issue was "a priority." Spoiler alert: it wasn’t. They offered no timeline, no alternative solution, no escalation, and certainly no repair. Just a steady stream of worthless “moral support” over the phone while I sweated it out — literally. When I pressed for answers, they hid behind policy fine print and blamed the contractor network. At the end of the day, all I got from Choice Home Warranty was stress, wasted time, and a still-broken HVAC system. Let’s be clear: A warranty is supposed to provide peace of mind. This company offers the exact opposite. They collect your premiums and vanish the moment you need real help. Save your money. Save your sanity. Go elsewhere. I have been waiting two months for my HVAC to be fixed, especially in the middle of summer, and I have made over 15 calls to Choice. The "authorization team" still can't approve the repair. This is only the tip of the iceberg. I had the unit serviced in June by another company, and they identified issues with the unit. Not an issue according to Choice, and the unit is still not working. Twice, I have taken off from work to meet the tech that never showed up. This is the most consternating and frustrating experience I have ever had with a warranty company, and to add insult to injury, they asked me if I was going to renew for the following year. The answer is a resounding, hell will freeze over first! DO NOT WASTE your money on this poor excuse for a company, they take but they don't pay out. Even the technicians sent to my home complained about the treatment they received and how they were scammed. There have been multiple promises in writing to reimburse me for my expenses, but I have yet to receive any form of compensation. When you talk to the account manager, he promises great things, but dealing with customer service, they are quick to promise you the moon and do nothing. Now, I am forced to fix the issue out of pocket, and so what good is a warranty company?
  • [H3] Choice Home Warranty
  • [H3] Betsy Van Die
  • [H3] Horrific experience that cost us hours of wasted time, not to mention money, but we learned our lesson. It started with a nice enough young man wearing an AT&T badge who approached me at my house when I was returning from the store. He mentioned that we could qualify for free new phones and a great deal because we have AT&T Fiber Internet. He returned the next day and explained the fees and we signed up, although the amount on the screen was different from his original quote. I also asked if the name on the mobile account had to match the fiber account and he said no problem. He reassured us 15 times that the discounts would be applied, but when I received the invoice the next day, the amount was grossly higher than what he quoted. Classic bait and switch, incompetence on his part, or maybe the discounts would eventually kick in, but who knows? I texted the sales guy and he didn’t get back to me for hours, so I made the first of more than a dozen calls to find out what happened. The representative said the names do have to match to get the discount, which is something our clueless sales guy didn’t know. When I finally heard from him, he said he didn’t have my invoice, so could I email it to him so he could try to figure out what happened. Canceling service and going back to Verizon ended up taking more than eight cumulative hours, including on my daughter’s part since the phone we weren't replacing was hers and she lives in a different state! Most of the AT&T reps barely spoke English and none of them said the same thing. Some of the Verizon reps barely spoke English either, and also provided contradictory information about how to switch back. It wasn’t until my daughter talked to a fantastic Verizon rep after an entire week went by that we found out we needed a transfer code to actually make the switch back. The last person I talked to at AT&T was clearly outsourced and his English was so terrible, I couldn’t understand him. Then he transferred me to an incredibly rude jerk named Jonathan who told me to take the phone off speaker and somehow I disconnected him after being on the call for 65 minutes. Advice to AT&T – The amount your sales guys quote should match the customer invoice and it should be sent to them to check for accuracy, prior to being emailed to the customer! Advice to self: never let a door-to-door sales guy in the house ever again. The one bright spot is that we received a credit for the phones we shipped back, right after UPS delivered them to AT&T. And BTW- we love our AT&T fiber and that setup experience was flawless.
  • [H3] AT&T
  • [H3] Eyosias
  • [H3] I am writing this to warn every trader to avoid Equity Edge Analytics at all costs. This is not a legitimate prop firm; it is a sophisticated scam designed to steal your challenge fee and deny all withdrawals using false accusations. My experience proves they use a two-step scam process: The First Excuse ("Gambling"): My first payout request ($105) was rejected under a vague "Gambling Policy." I accepted this, improved my strategy, and continued trading successfully. The Real Excuse ("Group Trading"): When I requested a larger, rightful payout of $535, they immediately BANNED my account. The reason? "Group trading." Their "evidence"? My brother, who lives with me, had an account 4-6 months ago on the same internet connection. He did his own KYC, made one withdrawal, and quit trading months ago. His account is inactive. This is a predatory trap. They know most households share one IP address. They use this to falsely link accounts and invent "group trading" violations to avoid paying profitable traders. Key Proof of the Scam: Moving the Goalposts: They rejected my first payout for one reason ("gambling") and the larger one for a completely different, more severe reason ("group trading"). This is a classic scam tactic. Zero Investigation: I offered to do ANYTHING to prove I trade alone: a new live interview, new KYC, any proof they needed. They refused to even look at evidence and told me the decision was "final." Contradictory Support: Their support agent said they would "review" my case but in the same breath stated the breach is "final and will not be overturned," proving the review is a sham meant to stall. FINAL WARNING: Do not trust this company with your money. They are not reviewers; they are gatekeepers who change the rules whenever you succeed. They will take your challenge fee and use any excuse to keep your profits. I have full screenshot evidence of all emails and Discord conversations to support every claim in this review.
  • [H3] EEA
  • [H3] Dale Hunter
  • [H3] Delayed with the delivery being sent and no tracking was available as the site was down. Arrived three days later. Had to return the TV due to fault with the Samsung TV and told pick up is between 00:00 and 00:00 no one came to pick it up and then called them to discuss and an hour and no one answered had to give up as the lines were shut ! This is not acceptable service ! Three days already lost waiting in now this will be another day for rescheduling and another day spent waiting and I won’t be surprised if they don’t show up again ! Means I’ll have to wait even longer for a refund for the item! Don’t schedule with them and use anyone else other than them !
  • [H3] Parcelforce Worldwide
  • [H3] William Brown
  • [H3] I brought a years worth of Norton security online 5 years ago didn't renew my subscription to the point my laptop got a virus and was no longer any good to me and I've since found out that they have been taking money every year for a service that I wasn't receiving. I've had no emails or correspondence with them and when I rang to cancel they couldn't find me on the system at all until I gave them the reference number on my banking app and even then it took them ages to confirm all my details. I managed to get a refund for the latest payment but no refund for the other 3 years I was paying for a service I didn't receive.
  • [H3] Norton
  • [H3] Sam Woolrich
  • [H3] After ordering items online and having order canceled then reordering, to then go in-store to find out it was not available for collection. The staff at Llandudno Ethan and Cally where friendly and very helpful despite my possible grumpy attitude. Having realised I had made a mistake they were happy to continue to help me regardless of my autism and any difficulties I had with company process. Then traveling to the Bangor store to find out my phone had ran out of battery. To the rescue Nia who was happy to lend a charger so I could pay for my items and have a successful camping trip over the weekend.
  • [H3] GO Outdoors
  • [H3] Bryson
  • [H3] It was very easy to use Driva's website and understand exactly what options were available. When I did select something to go ahead with I was contacted promptly and offered support and explanations of any issues I had. When I did have an issue, they immediately acted on it and had answers for me the very next day, and reached out to me without waiting for me to chase them up. I really valued the customer service and effort they offered throughout the whole process.
  • [H3] Driva
  • [H3] Faith
  • [H3] More points were taken than given even on a very good streak. It helped a little but a waste of as much time as it took. Can’t wait to be done with my term and find another way to get further in life. This loan hasn’t helped me get another other huge loans and no I don’t have a poor credit history, just starting up. Go with your bank for secured credit building not self.
  • [H3] Self Financial, Inc.
  • [H3] Michael Trenary
  • [H3] These guys are running scam centers and they misuse private information of businesses and individuals they are 4th party people who just take your documents to get you a merchant whereas same merchant account is available for free all their operations are illegal. Company is ran by thugs and scoundrels just check their owners names on google
  • [H3] 5starprocessing.com
  • [H3] Karlie Cole
  • [H3] scam company. they are an ovetseas company pretending to be Australian. their products arrived terrible quality and broken and chipped. no option to refund and send products back like it says on their website. their website says they sent a shipping label to return faulty items. this is not the case. do not buy from them
  • [H3] Misterlamp Melbourne
  • [H3] Kevin Steer
  • [H3] Great experience, a little worried when I didn’t get a confirmation email of my order, but after a message I received what’s app confirmation with all the details and expected delivery date. Great products and fast shipping! Will definitely be returning, thank you 🙏
  • [H3] Oudh Shop
  • [H3] Kenny
  • [H3] Love the ultra thin jacket. I have bought a similar one...it fell apart after some time and use. So I have already bought 2-M-Black ones and am buying another 2-M-Black, so I will have plenty of backups if these go out of manufacture. Thanks so much, Kenny
  • [H3] LightInTheBox
  • [H3] Patrick Mcglynn
  • [H3] Leighton Buzzard Card Factory sat 16/08/25 11am-12noon the woman(wears glasses) serving me was brilliant, she made me laugh, her feel good factor.. i watched her served other customers... she made the customers laugh and smiling when leaving the shop..
  • [H3] Card Factory plc
  • [H3] Sam
  • [H3] Incredibly easy experience, they do the majority of the work for you and will always try and get the best offers for you. I dealt with Kumail Ali who was really helpful and friendly and didn’t waste anytime with getting things sorted.
  • [H3] Car Finance 247
  • [H3] basic mojo
  • [H3] I have been a perplexity Pro user for 3 months, and here is what I feel. The models feel sh*tt*er than the actual base model. All the formatting the the UI is weird/buggy. Overall bad experience. would rate 0 stars if possible
  • [H3] Perplexity
  • [H3] Becky Weller
  • [H3] This company makes you email for a return label and so far we have emailed back and forth 7 times and they have not refunded my purchases or sent me a return shipping label! Do not buy from this company!
  • [H3] Allegra K
  • [H3] Ann Lundie
  • [H3] Lovely card and you get to choose 2 slices of cake, as I got it sent straight to the person they have said the cake was lovely, delivery was excellent and on time I would definitely purchase again.
  • [H3] Sponge
  • [H3] Pebby
  • [H3] Firstly I love the drawings on Lily’s kitchen products. My dog who is rather a picky eater loves the wet food series. I wish you could pick the variety pack hence my dog doesn’t like lamb.
  • [H3] Lily's Kitchen
  • [H3] Deepak Singhal
  • [H3] It is a best platform for scale up and get upto the speed. Gives you the right path and direction. AI feedback gives you detailed feedback which seems really fantastic tool.
  • [H3] jobtwine.com
  • [H3] Lesley Favager
  • [H3] Great products (I have the crossbody bag and the cabin bag). Impressed with customer service - when I found a problem with one cabin bag, it was immediately replaced.
  • [H3] The Foldie USA
  • [H3] Amy Spreckley
  • [H3] OMG! Loved every minute of today! Would certainly do this again. Kieran Cole was a FANTASTIC instructor who made the whole experience brilliant. Just a fab day out 🥰
  • [H3] DRIFT LIMITS
  • [H3] Dre lezk
  • [H3] Turo is probably one of the best rental companies today. It beats out enterprise and hertz always. I'll continue to use the app as well as recommend to my colleagues
  • [H3] Turo
  • [H3] John
  • [H3] Miracle from QT was a great help giving me a clear answer to my question regarding my account and also gave me clear information to fix my problem going forward.
  • [H3] QT Funded
  • [H3] Georgina Raynor
  • [H3] Thank you James for helping me with my first lease. You were practical and proactive throughout the whole process both over the phone on through email.
  • [H3] Leasing Options Ltd
  • [H3] Phyllis Stiedemann
  • [H3] My documents with mixed Chinese, English, and Japanese text convert perfectly. The layout stays pixel-perfect every single time, which is amazing.
  • [H3] Wondershare PDFelement
  • [H3] Stephanie Goldstein
  • [H3] Lilly was great to work with. Very quick to respond every day of the week provided multiple quotes and very knowledgeable
  • [H3] Ski.com
  • [H3] Risto Karu
  • [H3] Transfer was on time by minute. Reserved seating was a really nice suprise. Keep up the good work! 10/5 if i could!
  • [H3] tourmania
  • [H3] Mateusz Tulej
  • [H3] That was very profesional conversation. Chris Thorpe told to me about contract, price and wifi installation.
  • [H3] 4th Utility
  • [H3] Just Soap
  • [H3] Very Nice Product, my ping reduce alot while turn on Gearup Booster. Also pretty cheap to pay it (10/10).
  • [H3] GearUP
  • [H3] andrey cinkevich
  • [H3] I keep ordering Muse pouches, they’re my absolute favourite right now, especially the Cool Mint flavour
  • [H3] Muse
  • [H3] Proper McGregor
  • [H3] Great Experience, Does a great job of explaining the Alerts and offer a lot of help for new traders
  • [H3] Nycalerts
  • [H3] Jim Campbell
  • [H3] Been a longtime user. Whoop is user friendly and very helpful in achieving my goals. Very happy.
  • [H3] WHOOP
  • [H3] chelseagirlvirginmedia.comgtem
  • [H3] Love receiving little gifts and treats to try in the post. Whether they are for me or my pets.
  • [H3] Triyit UK
  • [H3] Kim Taylor
  • [H3] James kept to his word and the process was smooth and stress free. Thank you!
  • [H3] Propertyescape
  • [H3] Jagjit Singh
  • [H3] Great experience fix the issue on spot and will recommend to all my friend
  • [H3] RTS Financial
  • [H3] Peter
  • [H3] By keeping in touch with me and keeping me informed
  • [H3] The Claims Guys Legal
  • [H3] Martin Tot
  • [H3] Seemed to work ok. I hope all goes well.
  • [H3] Grandado
  • [H3] Ananda Majumdar
  • [H3] Good hosting provider.... I using 1yers
  • [H3] Srvdaddy
  • [H3] Nicole Glanz
  • [H3] no issues with payment and shipping.
  • [H3] Libristo Austria
  • [H3] Ruth Denise Andrews
  • [H3] Great game, resolves issue quickly.
  • [H3] Scrambly
  • [H3] alexxd_dj_master A
  • [H3] Its fastastic and very easy buy
  • [H3] Helloice
  • [H3] Peter Hughes
  • [H3] Great price, very simple process.
  • [H3] Sheilas' Wheels
  • [H3] Soner Soytekin
  • [H3] Delivered on time. Keep updated.
  • [H3] Yodel
  • [H3] neil meredith
  • [H3] Good flowers arrived on time
  • [H3] Direct2florist
  • [H3] Karen Nestler
  • [H3] Udit great job as usual!
  • [H3] Insight Pest Solutions
  • [H3] Russell joyce
  • [H3] Very quick and helpful
  • [H3] Glasses2You
  • [H3] DTS tv
  • [H3] Super un logi de top
  • [H3] SamFw.com
  • [H3] stu middleton
  • [H3] Never disappointed
  • [H3] Evri
  • [H3] Prince Budhiraja
  • [H3] Very helpful
  • [H3] Acorns
  • [H3] Roy Wolski
  • [H3] Fun and good
  • [H3] 1BIGWIN - Best Real Money Pokies Easy Withdrawal
  • [H3] Shop smarter with the Trustpilot app
  • [H3] Choose country
  • [H3] About
  • [H3] Community
  • [H3] Businesses
  • [H3] Follow us on

Images

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Text/HTML Ratio

Ratio : 8%

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Flash

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Iframe

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In-page links

We found a total of 27 links including 0 link(s) to files

Anchor Type Juice
Write a review Internal Passing Juice
Categories Internal Passing Juice
Blog Internal Passing Juice
are you human? Internal noFollow
About us Internal Passing Juice
Jobs Internal Passing Juice
Contact Internal Passing Juice
Blog Internal Passing Juice
How Trustpilot works Internal Passing Juice
Trust Report Internal Passing Juice
Press Internal Passing Juice
Investor Relations Internal Passing Juice
Trust in reviews Internal Passing Juice
Help Center Internal Passing Juice
Log in Internal Passing Juice
Sign up Internal Passing Juice
Trustpilot Business Internal Passing Juice
Products Internal Passing Juice
Plans & Pricing Internal Passing Juice
Business Login Internal noFollow
Blog for Business Internal Passing Juice
Legal Internal Passing Juice
Privacy Policy Internal Passing Juice
Terms & Conditions Internal Passing Juice
Guidelines for Reviewers Internal Passing Juice
System status Internal Passing Juice
Modern Slavery Statement Internal Passing Juice

SEO Keywords

Keywords Cloud

experience trustpilot all very them time get company great store

Keywords Consistency

Keyword Content Title Keywords Description Headings
company 16
store 15
very 14
all 13
great 13

Usability

Url

Domain : trustpilot.com

Length : 14

Favicon

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Printability

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Language

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Dublin Core

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Document

Doctype

HTML 5

Encoding

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W3C Validity

Errors : 59

Warnings : 14

Email Privacy

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Deprecated HTML

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Speed Tips

Excellent, your website doesn't use nested tables.
Too bad, your website is using inline styles.
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Perfect, your website takes advantage of gzip.

Mobile

Mobile Optimization

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Optimization

XML Sitemap

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https://sitemaps.trustpilot.com/index_en-us.xml
https://trustpilot.com/trust/sitemaps/domain_en-us.xml
https://trustpilot.com/blog/sitemaps/domain_en-us.xml

Robots.txt

http://trustpilot.com/robots.txt

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Analytics

Missing

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PageSpeed Insights

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